This policy explains what personal data cloudwzone.com LLC collects through inquiry and enrollment forms, how we use it for lesson scheduling and communication, how long we keep it, and your rights in Ukraine.
Who we are
cloudwzone.com LLC, EDRPOU 41050755, 3rd Floor, 18 Horodotska Street, Lviv, 79007, Ukraine. Email contact@cloudwzone.com, phone +380 731 893 5762. Managing Director: Sara Anderson. We identify ourselves before you order under Zakon Ukrainy «Pro elektronnu komertsiiu» No. 675-VIII, stattia 7, and provide pre-contract service, price, terms and trader information under Zakon Ukrainy «Pro zakhyst prav spozhyvachiv» No. 3153-IX.
Data and use
We collect name, email, phone, language level, schedule preference and message from inquiry and enrollment forms. We use it to answer inquiries, schedule lessons, manage enrollment, communicate about courses, keep records and meet legal duties. We do not sell personal data.
Lawful basis and retention
We process data on your consent and for steps you request before a contract under Zakon Ukrainy «Pro zakhyst personalnykh danykh» No. 2297-VI. Inquiry data is kept up to 12 months after last contact; enrollment records for the contract term and as required by law.
Cookies
Non-essential cookies and tracking are not set before consent. Our cookie notice covers analytics and marketing cookies under Zakon Ukrainy «Pro elektronni komunikatsii» No. 1089-IX.
Your rights
You may request access, rectification, erasure, restriction or objection and withdraw consent via contact@cloudwzone.com. Complaints: Ukrainian Parliament Commissioner for Human Rights; consumer complaints: State Service of Ukraine on Food Safety and Consumer Protection under Zakon Ukrainy «Pro zakhyst prav spozhyvachiv» No. 3153-IX.