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What happens next

  1. Our team reviews your request and replies to the email address or phone number you provided.
  2. If you asked about a service, we send pre-contract information: scope, price, terms and the identity of the provider.
  3. No payment is taken on this page and no contract is concluded by submitting the form.

Your information and rights

We process the name, email address and phone number you submitted in order to answer your request, on the basis of your consent (Law of Ukraine “On Protection of Personal Data” No. 2297-VI). You may withdraw consent or request access, correction or deletion at any time by writing to contact@cloudwzone.com.

Provider details, prices and terms are disclosed before any order, in line with Law of Ukraine “On Electronic Commerce” No. 675-VIII, Article 7, and Law of Ukraine “On Protection of Consumer Rights” No. 3153-IX, which also preserves your statutory consumer rights and complaint routes.

Non-essential cookies and tracking are used only after you consent, as required by Law of Ukraine “On Electronic Communications” No. 1089-IX. Information about our services is published in Ukrainian, with this English version provided alongside it under Law of Ukraine “On Ensuring the Functioning of the Ukrainian Language as the State Language” No. 2704-VIII. Advertising claims are accurate and identifiable under Law of Ukraine “On Advertising” No. 270/96-VR.

Complaints and contact

Send complaints to contact@cloudwzone.com or +380 731 893 5762 and we will respond within a reasonable period. Consumer complaints may also be filed with the State Service of Ukraine on Food Safety and Consumer Protection.